Thinking Partners

Case Study: Talent Development

The Opportunity

A Mid-Atlantic manufacturer’s new board asked for a succession plan for executives and department leaders:

  • The board will remove two of the five executives.
  • Very few leaders have the competencies to become executives.
  • The bench for replacing leaders is thin.
  • The company has a very low turnover rate – 7%.
  • The company has not made its business plan in two years.

Analysis and Planning

Who will take care of our customers?

  • Who do you trust to carry on the legacy of your business?
  • Who do your customers trust other than you?
  • Who can take care of your employees?
  • Who has the know-how to carry on for you?

You must consider:

  • One, three, and five year goals for your business.
  • Where will your customers be.
  • What skills will be needed in the future. For example – sourcing from China, internet sales channel, or technology changes such as nanotech.

Make a list:

  • Begin to develop pipeline of promising and promotable leaders in your business.
  • Write down their strengths and areas to develop – to align with where your business is headed.
    – Above all, honestly assess the talent potential of your people.

Three key puzzle pieces:

  • Strengths analysis versus business needs.
  • Retention risk.
  • Bench depth.

You must:

  • Commit to developing people to fill important positions.

Or:

  • Hire skills needed from the outside.
  • Have a plan to live and work forever.

In Summary

  • Planning to have the right people in the right jobs at the right time
    is not a “nice to do” it is a “must do.”
  • It is as important to plan for “as are” products, capital, etc.
  • It takes years of “bench building” to build a great talent base.
  • You can make your business wishes come true.

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